Privacy Policy

Last updated: 14 July 2026

1. Introduction

This Privacy Policy explains how SIA Baltic Satellite Service ("Babdoo", "we", "our", or "us") collects, uses, stores, and protects your personal data when you visit www.babdoo.com, purchase products, or contact us.

We are committed to protecting your privacy and processing your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Latvian laws.

By using our website or purchasing our products, you agree to the collection and use of your information as described in this Privacy Policy.


2. Data Controller
SIA Baltic Satellite Service
VAT Registration No.: LV40103236845
Address: Miera iela 29, Jūrmala, LV-2015, Latvia
Phone: +371 29245638
Email: info@babdoo.com
Website: www.babdoo.com

3. Information We Collect
When you place an order, create an account, contact us, or otherwise use our website, we may collect the following personal information:
  • Full name
  • Billing and delivery address
  • Email address
  • Telephone number
  • Order details
  • Communications with our customer support
  • Technical information such as IP address, browser type, device information, and cookies
Providing this information is necessary for us to process and deliver your order.

4. Payment Information
Payments made through www.babdoo.com are securely processed by Stripe Payments Europe, Ltd.
Babdoo does not store or process your payment card details. Card information is entered directly into Stripe's secure payment system and is processed in accordance with Stripe's security standards and Privacy Policy.
We may receive limited payment-related information from Stripe, such as:
  • payment status;
  • transaction ID;
  • payment method type;
  • the last four digits of your payment card (where provided by Stripe).
This information is used solely to process orders, issue refunds, maintain accounting records, and prevent fraud.

5. How We Use Your Information
We process your personal data in order to:
  • process and deliver your orders;
  • communicate with you regarding your purchases;
  • provide customer support;
  • process returns, refunds, and warranty claims;
  • comply with legal and accounting obligations;
  • prevent fraud and improve website security;
  • improve our products and website;
  • send marketing communications only where permitted by law or with your consent.
We only collect personal data that is necessary for these purposes.

6. Legal Basis for Processing
We process your personal data on one or more of the following legal bases:
  • performance of a contract (processing your order);
  • compliance with legal obligations;
  • our legitimate interests, such as fraud prevention and website security;
  • your consent, where required (for example, marketing emails or optional cookies).
You may withdraw your consent at any time where processing is based on consent.

7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this Policy or to comply with legal obligations.
Accounting records and transaction information are retained for the period required under Latvian law.
After the applicable retention period expires, personal data is securely deleted or anonymised.

8. Data Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, alteration, or disclosure.
These measures include, where appropriate:
  • encrypted communication using HTTPS (SSL/TLS);
  • restricted access to personal data by authorized personnel only;
  • secure hosting infrastructure;
  • regular software and security updates;
  • access controls and authentication mechanisms.
While we take reasonable steps to protect your information, no method of transmitting data over the Internet or storing electronic information is completely secure. Therefore, we cannot guarantee absolute security.

9. Sharing Your Personal Data
We do not sell, rent, or trade your personal data to third parties.
We may share your information only when necessary to operate our business or comply with legal obligations. This may include:
  • Stripe Payments Europe, Ltd. for secure payment processing;
  • shipping and courier companies for order delivery;
  • website hosting and cloud service providers;
  • IT service providers and technical support partners;
  • accountants, auditors, and legal advisors where required;
  • public authorities or law enforcement agencies when required by applicable law.
All third-party service providers process personal data only on our behalf and are required to protect your information in accordance with applicable data protection laws.

10. Cookies
Our website uses cookies and similar technologies to improve your browsing experience and ensure the proper functioning of the website.
Cookies may be used to:
  • remember your preferences;
  • maintain your shopping cart and user session;
  • analyze website traffic and performance;
  • improve website functionality;
  • enhance security.
You may configure your browser to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of the website.

11. Your Rights
Under the General Data Protection Regulation (GDPR), you have the right to:
  • access the personal data we hold about you;
  • request correction of inaccurate or incomplete information;
  • request deletion of your personal data where legally permitted;
  • restrict or object to certain processing activities;
  • request a copy of your personal data in a portable format;
  • withdraw your consent at any time where processing is based on consent;
  • lodge a complaint with the Latvian Data State Inspectorate or another competent supervisory authority.
To exercise any of these rights, please contact us using the details below.

12. Contact Us
If you have any questions regarding this Privacy Policy or how we process your personal data, please contact us:
SIA Baltic Satellite Service
Miera iela 29
Jūrmala, LV-2015
Latvia
Phone: +371 29245638
Email: info@babdoo.com
Website: www.babdoo.com
We will make every reasonable effort to respond to your request within the time limits required by applicable law.

13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or the services we provide.
The latest version will always be available on www.babdoo.com, and the "Last updated" date at the top of this Policy will indicate when it was most recently revised.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.